Need help with your Kwiff account? Our team can assist with sign-in and verification questions, payment queries, technical issues or general feedback. Choose the contact option that suits your enquiry and briefly describe what happened so it reaches the right team. Please do not include your password or PIN. If your question concerns a transaction, have the date and amount ready. You can use the email addresses or phone number below to get in touch during the listed hours.
| Department | Contact |
|---|---|
| Customer support email | [email protected] |
| General enquiries email | [email protected] |
| Affiliate enquiries email | [email protected] |
| Phone number | +44 20 7946 0835 |
| Working hours | Daily, 09:00 - 00:00 |
Email Support
Email is the preferred contact method for detailed requests, account issues, or cases requiring documents. Please send messages to [email protected] with a clear subject line and current contact details to avoid processing delays. Include your account ID, a concise description of the issue, and any attachments so our team can review your case and reply with next steps promptly.
Contact Form
Response Time
Need help? Most support inquiries are answered within one business day. More complex issues - such as account verification, payment disputes or security checks - can take longer depending on the case and may require additional documents. If we need extra time we will keep you updated and aim to resolve escalations as quickly as possible.
Feedback
Have a suggestion or an idea for making the website better? We’d love to hear from you. Share your feedback about the games, account features, or anything else you think could work better. Our team reviews every suggestion carefully and uses your comments to improve the service and make the website easier and more enjoyable to use.