Kwiff Casino Privacy Policy

This Privacy Policy explains how we collect, use and protect the personal information you provide when you register, play or otherwise interact with Kwiff Casino. We take your privacy seriously and set out below the types of data we process, how we use it, the measures we apply to keep it secure, and the choices you have about your information.

Types of data we collect

We collect a range of information necessary to operate accounts, deliver services and meet our legal and security obligations. This includes personal data you give us directly, technical data gathered automatically, and transactional records of your activity on the site and app.

Personal data

Personal data covers details you provide at registration and during account management, such as name, date of birth, contact details, postal address, identity documents and payment details. We also process information you supply when you contact customer support.

Technical data

Technical data includes device and browser information, IP address, operating system, app identifiers and location information where required to enforce location restrictions. We use this data to maintain service performance and to protect accounts from unauthorised access.

Transactional and activity data

Transactional data covers deposits, withdrawals and transaction history. Activity data includes game play, betting activity, session timestamps and interaction logs. We retain these records for fraud prevention, dispute resolution and regulatory compliance.

How we use your information

We use data to create and manage accounts, process payments, verify identity and eligibility, provide customer service, and to detect and prevent fraud and abuse. We may also use anonymised or aggregated data for service improvement, analytics and reporting. We will not use your data for unrelated marketing without your consent.

Data protection and storage

We store personal data on secure systems and apply appropriate technical and organisational measures to protect it from unauthorised access, loss or misuse. Access to personal information is restricted to staff and service providers who need it to perform their duties. Data retention periods are determined by the purpose for which the information was collected and by applicable legal requirements.

Cookies and tracking technologies

We use cookies and similar technologies to manage sessions, remember preferences and analyse site performance. Some cookies are essential for the service to work; others are used for analytics and functionality. You can manage cookie preferences via your browser or device settings, though disabling certain cookies may affect how the service operates.

Your rights

You have a right to access personal information we hold about you and to request correction of inaccurate data. Where applicable, you may object to or restrict certain processing activities and request data portability. You can also withdraw consent for direct marketing at any time.

Access, correction and deletion of data

To request access, correction or deletion of your personal data, contact our support channels via your account. We will respond and action requests in line with applicable law and operational requirements, which may include verifying your identity before making changes.

Information sharing and third parties

We may share data with third-party service providers who support payments, identity verification, fraud prevention, hosting and analytics. We require these providers to process data securely and only for specified purposes. We may also disclose information where required by law or to protect our rights and the safety of users.

Privacy policy updates

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Material changes will be communicated through the site or app. Continued use of our services after updates indicates your acceptance of the revised policy.